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HandywareLABS
Caporalia

Help & Support

Backups, switching phones, reminders, Premium and answers to the most common questions.

Got a question, a bug or an idea?

Email us at handyware.labs@gmail.com. A real person will reply, not a bot.

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Making a backup

Your data is stored only on your phone, not in the cloud. A backup is a .zip file with all your data and photos; with it you can get everything back if you switch phones, or if yours is lost or breaks.

  1. On the Summary screen, tap the ⋯ menu (top right).
  2. Choose Create backup (with photos).
  3. Save or share the file somewhere off the phone: Google Drive, iCloud, your email or your computer.

The same menu shows the date of your last backup. If it’s been a while, make a new one.

Automatic backups

Go to ⋯ › Settings and language › Automatic backups and choose daily, weekly or monthly backups and the time. The backup runs while the app is open, or the next time you open it after the scheduled time.

  • Choose the folder carefully. If you don’t pick one, backups are saved inside the app and are deleted if you uninstall it. On Android, choose a folder inside Documents or Downloads; on Mac, you can choose a Google Drive or OneDrive folder.
  • On iPhone, backups appear in the Files app › On My iPhone › Caporalia.
  • Even with automatic backups, copy one to Drive or your computer now and then.

Moving your data to a new phone

  1. On your old phone, create a backup: ⋯ › Create backup (with photos).
  2. Move the .zip file to the new phone: via Google Drive, iCloud, email, WhatsApp or a cable.
  3. Install Caporalia on the new phone.
  4. Open ⋯ › Restore backup and choose the file.

Restoring a backup

Tap ⋯ › Restore backup and choose the .zip file. Automatic backups can also be restored from Settings and language › Automatic backups.

Important: restoring replaces all the data currently in the app. If there’s anything you don’t want to lose, make a backup first.

Reminders

Caporalia reminds you about vaccines, pregnancy checks, calvings, receivables and payments; with Premium, also tasks, field work, harvests, machinery maintenance, expiring documents and lent tools. Reminders are scheduled on your phone and work offline.

To turn them on or change the time, the days in advance and the daily summary: ⋯ › Settings and language › Reminders › Device notifications.

If they don’t arrive

  • Check that Caporalia is allowed to send notifications in your phone settings.
  • On Android, find Caporalia’s battery setting and set it to “Unrestricted” (the name varies by phone brand). Some phones stop apps to save battery.
  • Reminders are approximate: they may arrive a few minutes off the chosen time.
  • On iPhone, the system only allows about 60 scheduled notifications at a time. Caporalia schedules the nearest ones and tops up the rest every time you open the app, so open it now and then.

Premium

Premium unlocks the Ranch area (pastures, storeroom, milk, rainfall, tasks, staff, budgets and accounts), crops, equipment and machinery, all indicators, custom PDF and Excel reports, and extra reminders.

Cancel on Android (Google Play)

  1. Open the Google Play app and tap your profile picture.
  2. Go to Payments & subscriptions › Subscriptions.
  3. Choose Caporalia and tap Cancel subscription.

Or go straight to your Google Play subscriptions.

Cancel on iPhone (App Store)

  1. Open Settings and tap your name.
  2. Go to Subscriptions.
  3. Choose Caporalia and tap Cancel Subscription.

Uninstalling the app does not cancel your subscription. If you cancel or leave Premium, nothing is deleted: your data stays saved and reappears when you reactivate it. Refunds are handled by Google Play or Apple.

Frequently asked questions

Do I need internet?

No. Caporalia works completely without signal, in the pen or out in the pasture.

Do I need to create an account?

No. There are no accounts or passwords. Install the app and start using it.

Where is my data stored?

Only on your phone. We have no copy and can’t see it. That’s why backups matter.

I lost (or broke) my phone. Can I get my data back?

Only if you have a backup saved somewhere other than that phone. Install Caporalia on the new one and use ⋯ › Restore backup. To be safe, turn on automatic backups and copy one to Drive or iCloud now and then.

Can my ranch hand use it on another phone?

Not yet: Caporalia is single-user and data doesn’t sync between phones. You can send them a backup, but each phone will have its own copy.

Does it work for species other than cattle?

Yes. Animal categories and types are editable, so you can adapt it for sheep, goats, pigs or other species.

Is it available in Spanish and English?

Yes. Change the language in ⋯ › Settings and language.

How do I export my data to Excel?

Use ⋯ › Export everything to Excel. With Premium you can also create custom PDF and Excel reports.

How do I delete my data?

You can delete any record inside the app. Uninstalling Caporalia deletes everything on the phone, except backups you saved elsewhere.

Reporting a bug

The quickest way is the ⋯ › Settings and language › Contact us button, which puts the app version in the subject line. If you write from elsewhere, please tell us:

  • your phone’s brand and model;
  • your Caporalia version (in Settings and language › About Caporalia);
  • what you were doing and what happened;
  • a screenshot, if you can.

We also love hearing ideas to make the app better.